Orders are dispatched within 1–3 days. The estimated delivery window is 6–12 days. These are separate windows; the delivery estimate is not a guaranteed arrival date. Please review your delivery details before completing checkout so the order can be directed to the intended recipient.
All products ship free. We bear applicable duties and related charges, and customers incur no additional fees. You do not need to meet a minimum order value to receive free shipping. The delivery destinations available for your order are those supported by checkout.
If your address needs correction, an order has not arrived as expected, or a delivery raises a concern, use our Contact page. Include your order reference and a clear description of the issue. We will review the information and coordinate the next steps. Please do not assume an address change has taken effect until it is confirmed.
For an item received damaged or an order that does not match your purchase, contact us with the relevant details. Return requests are handled under our Refund Policy.